Technical support teams are a vital part of your customer service strategy.
CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.
We offer first line service desk and second line technical support services in over 26 languages, across 92 markets. Plus, if needed, we can also provide an extended opening hours service.
To cope with the demands of the digital world, our technical support specialists are trained to handle social media and live chat support, providing product installation, after sales support, troubleshooting, order management, field engineer support and appointment setting services.